I have the new viper v3 pro and when it’s connected to my computer it does show up in synapse but when I click into it, it does not show anything but detecting device. It is connected through wire and to the usb port in the motherboard. Is there anyone know how to fix this?
I have it on Synapse 4 as well and it doesn’t detect
FiszPL wrote:
Synapse 3? If yes, I’d recommend to try Synapse 4: https://www.razer.com/synapse-4
No, Synapse 4. It’s been “detecting” for an hour now...
RealJoeyImage wrote:
FiszPL wrote:
Synapse 3? If yes, I’d recommend to try Synapse 4: https://www.razer.com/synapse-4
No, Synapse 4. It’s been “detecting” for an hour now...
Exact same problem for me, on synapse 4 latest version, any fix yet ?
Raysuri wrote:
RealJoeyImage wrote:
FiszPL wrote:
Synapse 3? If yes, I’d recommend to try Synapse 4: https://www.razer.com/synapse-4
No, Synapse 4. It’s been “detecting” for an hour now...
Exact same problem for me, on synapse 4 latest version, any fix yet ?
Yes, exactly the same problem and still
+1Tried clean Synapse reinstall? It helped me in most cases when device was not detected:
- Uninstall Synapse
- Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
- Then restart your PC
- After reboot install Synapse again (as administrator).
I have the same problem myself. Brand new mouse and brand new PC. I have submitted a request to Razer support and am currently awaiting a response.
Same here, Viper V3 Pro with freshly installed Synapse 4 forever stuck with “detecting”. Razer is doing a fine job making me annoyed with their product. Just switched over from Pulsar, beginning to wonder if that was a mistake.
FiszPL wrote:
Tried clean Synapse reinstall? It helped me in most cases when device was not detected:
- Uninstall Synapse
- Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
- Then restart your PC
- After reboot install Synapse again (as administrator).
I have these same issues and did what you suggested and even manually downloaded the firmware of the product and it still doesn't get detected
RMWRgamingYT wrote:
FiszPL wrote:
Tried clean Synapse reinstall? It helped me in most cases when device was not detected:
- Uninstall Synapse
- Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
- Then restart your PC
- After reboot install Synapse again (as administrator).
I have these same issues and did what you suggested and even manually downloaded the firmware of the product and it still doesn't get detected
Are you using Synapse 4? For my case I was using Synapse 4, I uninstalled it and installed Synapse 3. Been working since then. Hope this helps!
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