i bought my mouse 11 months ago from amazon and everything was fine , mouse working , all good , then suddenly it sotopped working with and without the cable , i tried connecting it in another ports and another pc but still the same problem i tried everything but i couldnt fix it , the led wouldnt flash and the mouse wouldnt connect.
side note : windows detects the dongle
please help me the mouse is expensive and am pretty sure it should last longer than 11 months
Hello there,
Thanks for alerting us about this and we’re leaning toward a hardware fault right here. Do you see any physical defect from your mouse? Let me know via PM along with your Viper V3 Pro’s serial number so I can validate it in our database and check for other workarounds that we can attempt.
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