Viper V3 Pro, problem with wireless power saving and polling rate

Question

Whenever I set a different time for wireless power saving, it resets itself to 2 minutes. I can't use any other time for this option. Also, even if I set my mouse to 8000Hz, it won't go above 2000Hz, it doesn't matter whether Synapse is open or closed. I tried it on a different PC and still had the same issue. I had another mouse that could reach 8K. My Viper arrived yesterday.

Soltluq · Accepted Answer

I fixed the polling rate issue by updating the firmware and repairing the dongle. The wireless power saving setting works if I use Synapse in guest mode. If I log into my account, it keeps resetting to 2 minutes, so I'm just using it in guest mode.

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded