Hey, I recently bought a Razer Viper V3 Pro and discovered a problem with the sensor. I tried searching and found that quite a few people have this problem. Does anyone know how to fix it? Thanks
Question
VIPER V3 PRO SENSOR ISSUES
This topic has been closed for replies.
- Razer Support
Hi easyPapayaWhiptruck355,
I replied to your PM. I understand you're experiencing issues with the sensor on your Razer Viper V3 Pro. Let's try to isolate the problem with a few questions
- Does this issue occur when using the mouse wirelessly, wired, or both?
- Was the mouse functioning normally before this issue arose?
- When did you first notice the problem?
- Were there any changes made to your system or device settings before the problem started?
- Have you recently installed any Windows updates?
- Have there been any incidents that might have affected your mouse before the issue began?
- Is there any noticeable physical damage to the device?
- Does the problem persist when you try using the mouse on a different computer?
Please try the troubleshooting steps in this Razer support article. Let me know the outcome after following these steps. All the best!
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