I recently bought this mouse and I’ve only used it for a single day, my mouse has turned red, and is no longer able to connect to my pc. I have tried every thread and support system that I have found and I cannot get my mouse to reconnect to my pc.
Question
Viper V4 Pro USB malfunction
This topic has been closed for replies.
- Razer Support
Hi
Let me assist you with your mouse. Can you charge it until the LED status indicator is breathing green and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue you're currently experiencing.
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