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Volume

  • November 1, 2024
  • 1 reply
  • 37 views

planesharpCapri634
Hi. I own a laptop and when I turn up the volume on the button and I have a Razer Blackshark V2X connected, it doesn't add sound to my headphones, but only to the laptop, even if I mute it, the sound doesn't change. Can you help me somehow? I have already tried to connect to razer synapse, but these hearing aids do not support it. Thank you.
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1 Reply

Razer.Aero
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  • Razer Support
  • November 2, 2024

Hi planesharpCapri634,

Thanks for bringing your concern to our attention. I understand you’re experiencing an audio issue with your Razer BlackShark V2 X. To further isolate the problem, please try to perform the troubleshooting steps from this article and let me know how it goes. Don't hesitate to PM me  you need further assistance. Have a wonderful day!

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