The volume wheel of my razer kraken v3 doesn't work. I am playing on a ps4. Maybe that is the problem?
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Hi teunieb,
I’m here to help. I’m sorry to hear about your Razer Kraken V3’s volume control wheel issue. Was it working fine before? Were there any incidents that happened to your headset before the problem? Is there any noticeable physical damage from the device? Please PM me the serial number and proof of our purchase for warranty validation. All the best!
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