Walk-in warranty claim | Razer Insider
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Walk-in warranty claim

  • June 26, 2022
  • 3 replies
  • 36 views
M
Hi I'm from Singapore my Razer Basilisk x hyperspeed is faulty can I do walk-in warranty claim if possible where do I go to?
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    3 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • June 26, 2022
    You just return it to the place where you bought it. If Razer store - please contact Razer Support: https://mysupport.razer.com/app/contact-support
    M
    • MoMoMeMe266
    • Author
    • June 26, 2022
    I bought it from a reseller on Shopee
    Razer.Speedcr0ss
    MoMoMeMe266
    I bought it from a reseller on Shopee
    There's no walk-in warranty claim if bought from the Razer Store (razer.com) as you need to file a repair/replacement ticket online, and faulty devices will be shipped to our warehouse. Take note that Razer only replaces peripherals, while laptops undergo a repair. Please send me a PM including your seller information from Shopee by sending me a screenshot of your order, including the name of your reseller. Let's continue our conversation privately.
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