Wanted to change my email because the email i used for logging in is now deactivated and cannotaccept otps and codes . | Razer Insider
Skip to main content
Question

Wanted to change my email because the email i used for logging in is now deactivated and cannotaccept otps and codes .

  • September 24, 2025
  • 1 reply
  • 15 views

criedark29

I wanted to change my Email, because the email I used before is no longer in use or in short deactivated by yahoo. I cannot do the purchase because of the FFA and it always sends me to get the code to my deactivated email which is no longer exist.  Even phone numbers I cannot enter because the 2 way authenticator always pop and it will send code to my no longer exists email I can't purchase because of this, pls help. 

 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@criedark29 

I understand that you no longer have access to your previous email address, and this has been preventing you from completing your purchase due to the 2FA requirement. Please try to change your email address by following the steps on this link

Please let me know via private message if the issue persists after performing the troubleshooting steps so I can assist you further. Thank you!


*Thread locked to curb conversation to PM.