Hello:
Your site is very circular and confusing. You seem to be trying NOT TO accept warranty claims!
have spent A LOT of time trying to figure out how to initiate a warranty claim. My controller intermittently disconnects. I have tried different USB ports, connector cables, updated drivers. I am done with it! just want a warranty claim.
Please help me.
Apologies if it’s not easy for you to process warranty claim. I would love to help. Have you tried adjusting Razer Wolverine V3 Tournament Edition Gaming Controller’s polling rate and update its firmware? If yes, please PM me how’d you adjust its polling rate and the firmware version your device currently have, together with your Razer Controller’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.
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