Warranty Claim for Defective Right Earbud - Purchased on Amazon | Razer Insider
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Warranty Claim for Defective Right Earbud - Purchased on Amazon

  • November 13, 2024
  • 1 reply
  • 41 views

Hotmos

Hello Razer Support,

I purchased a pair of Razer earbuds (moray) on Amazon in February, but recently the right earbud stopped producing any sound.

Could you please let me know how I can proceed to make a warranty claim to repair or replace the product? Thank you for your assistance.

Best regards,

1 Reply

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • November 13, 2024

Please contact Razer Support directly: https://mysupport.razer.com/app/warranty-support/

If it was bought on Amazon, but 3rd party seller - I’d contact the seller directly.