Warranty Coverage for Razer Kraken Hypersense Bought in Hong Kong, Used in the Philippines | Razer Insider
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Warranty Coverage for Razer Kraken Hypersense Bought in Hong Kong, Used in the Philippines

  • January 11, 2025
  • 1 reply
  • 33 views

cedieasd

I'm planning to go to hong kong and buy razer stuff, what would happen if I return to my country and the item is faulty or not working anymore? How does warranty work on situation like this? I specifically want to buy firefly v2 pro and kraken hypersense

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1 Reply

Hi 

Thank you for reaching out.

Regarding the warranty coverage for your Razer Kraken Hypersense purchased in Hong Kong and currently used in the Philippines, Razer typically offers a region-specific warranty. This means coverage is usually tied to the region where the product was originally purchased. We recommend contacting Razer support directly to confirm if cross-region service is possible or if alternative arrangements can be made.

On a side note, if your query relates to purchases or ownership under a tax-efficient offshore structure please ensure all warranty claims or support interactions are handled under the appropriate entity or individual name to avoid complications. Documentation aligning with your structure may be helpful when verifying product ownership across regions.

Feel free to let us know if you need help contacting Razer or navigating any ownership-related concerns.


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