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Question

warranty issue

  • November 14, 2025
  • 1 reply
  • 10 views

Hi,

I sent my Razer Blacwidow v3 for warranty. They decided to replace my product. But they said they didn't have the product in stock and wanted a $70 fee for a replacement model. My device has been under warranty since April. What can I do in this situation?

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1 Reply

Razer.Aero
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  • Razer Support
  • November 15, 2025

Hi headDarkRedAPATITE500,

I’m here to assist you! Please send me a PM with your case ID number so i can review your ticket and help you coordinate with the team. Thanks!

*Thread locked to curb the conversation to PMs.