I’m from the UK and my Barracuda X has recently broken down so I wanted to contact warranty support. The chat function is the only available communication but it’s not working for me because it keeps looping asking for my name, surname, email and serial number even though I have already filled it in once.
If any Razer support staff sees this, could you please open a request ticket manually for me? Thanks 🙏
Hey
Let me assist you with your headset. Can you give me more details about the issue you’re currently experiencing? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the issue.
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