Hi, does anyone know how i can contact Razer support for a “Razer Kaira X for Xbox - Wired Gaming Headset for Xbox Series X|S - White - FRML Packaging” which has developed a fault? It is a connection issue, as the headset stops working if the end of the cable is turned one way, yet other headsets/earphones work fine.
Thanks,
Rich
Hi fastOldGoldcafe281.
I’m here to help. Please send me a PM with your headset’s serial number and proof of purchase for warranty validation. I would appreciate it if you could share a video showing the issue and the troubleshooting steps you’ve tried so far to fix the connection problem. Thank you!
*Thread locked to curb the conversation to PMs.
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