What happened to my Razer Viper V3 Hyperspped mouse that it stopped working? In the Razer Synapse app it shows "Device is switched off" | Razer Insider
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What happened to my Razer Viper V3 Hyperspped mouse that it stopped working? In the Razer Synapse app it shows "Device is switched off"

  • March 18, 2026
  • 1 reply
  • 10 views
Q
What happened to my Razer Viper V3 Hyperspped mouse that it stopped working? In the Razer Synapse app it shows "Device is switched off"
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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • March 19, 2026

Hi quickAerodepot539,

I'm here to help! Sorry to hear that your Razer Viper V3 HyperSpeed has stopped working. Could you let me know if the issue still occurs without the Razer Synapse installed? Also, have you had a chance to test the device on another computer to rule out any system-related problems? To assist you better, please feel free to PM me your product's serial number along with more details about your concern. This will help me understand your situation better and provide workaround to fix the issue. Thanks!

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