what is kyc transaction | Razer Insider
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Question

what is kyc transaction

  • January 7, 2026
  • 1 reply
  • 11 views
K

my razer account is locked and I need to do human verification. I did that but when I submit, I was stuck at the page to choose which phone number to choose, stating that 'kyc transaction in progress, try again later' how long does this kyc transaction takes

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • January 7, 2026

Hey ​@Kfc2010,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. After doing so, just send me a PM with your ticket number so I can call their attention to your case.

 

 

*Thread locked to curb conversation to PM. 

 

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