what part do I need to replace? | Razer Insider
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Question

what part do I need to replace?

  • July 6, 2025
  • 1 reply
  • 17 views
S

I believe this is the display cable issue, but I don’t know what one I need.

 

The screen occasionally acts like it’s broken, lines though out or even just go black, I can turn it off and back on, then sometimes it works for a bit before braking again. I took it to a repair shop, they told me the part is very back-ordered and the only part available now would include the screen and be worth nearly as much as the laptop. I’m a bit fed up and would like to source the part myself if possible - but I don’t know what info I need to buy the correct part. 

 

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1 Reply

Razer.ScarletRouge

Hey there, ​@sleekDogwoodRosefever989!

 

Thank you for sharing your concern here. No worries, I can help you with that! Please try these troubleshooting steps on this link to help resolve the issue: https://mysupport.razer.com/app/answers/detail/a_id/3223

 

If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

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