When conecting to a call audio quality seems to drop | Razer Insider
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When conecting to a call audio quality seems to drop

  • 4 March 2022
  • 0 replies
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I have recently bought the Kraken BT wireless headset, the hello kitty edition.

My problem is when ever I enter a discord call or open a game the audio quality noticeably drops. I discovered this yesterday when joining a call while listening to music. the music stopped and i couldnt hear it any more despite it still playing but I could hear my friends.

When entering the Playback i noticed these two.



when ever the audio comes from the "Headset" its noticeably worse than when it comes to "headphones" This happens when ever i join a discord call or open a game.

i would be fine with this but i like listening to music and it sounding like a it came from a cassette tape is something i don't like and when i open a game it destroys the sound too.

some things ive tried to do is disconnecting the headset, this works but it forces me to use the laptop mic i tried doing what is seen in the picture but when i do this no sound comes out what so ever. when i make the headset the default it plays my music and i can hear my friends yet i can not hear anything from youtube.

i even tried this yet no audio comes from headphones. only audio from a call coming from headset is heard.



i would love a way to figure out a way to fix this, have it so when ever opening a game or listening to music while i talk to people isn't mucked up.

Thanks in advanced!
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