When I tried to scratch the surround code, the code became unreadable. | Razer Insider
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I have a razer blackshark V2 X purchased and when I tried to scratch open the code the code was no longer readable.

Hello Xd_Luka_10,

I'm sorry to hear that you're having trouble with your activation code due to overscratching it. I recommend visiting this link to request a new 7.1 Surround Sound activation code. I hope this helps! If you have any other concerns or questions, feel free to PM me your headset serial number so I can verify its model. Have a great day, and take care!

*Thread locked to curb the conversation to PMs.

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