Hi! Been trying to look for the Activation code for my RAZER KRAKEN KITTY V2 PRO - WIRED RGB HEADSET. Added the serial numbers but listed product not available for 7.1 surround sound? Help please.
Answer
where can i get my 7.1 activation code???
Best answer by Razer.Aero
Hello dragontart,
I’m here to help. If your device model is a Razer Kraken Kitty Edition V2 Pro, this model doesn’t support Razer 7.1 Surround Sound. Instead, it has THX Spatial Audio integrated into your headset. I suggest you follow this link on how to configure THX Spatial Audio for headphones on Razer Synapse. I hope this helps. If you need further assistance, please PM me your headset’s serial number so I can verify its model. All the best!
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- Razer Support
- Answer
Hello dragontart,
I’m here to help. If your device model is a Razer Kraken Kitty Edition V2 Pro, this model doesn’t support Razer 7.1 Surround Sound. Instead, it has THX Spatial Audio integrated into your headset. I suggest you follow this link on how to configure THX Spatial Audio for headphones on Razer Synapse. I hope this helps. If you need further assistance, please PM me your headset’s serial number so I can verify its model. All the best!
*Thread locked to curb the conversation to PMs.
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