Where did my colors go?
After updating my PC yesterday, I went into Razer Synapse to enable my custom lights that were in the studio. My lights were not coming on and upon further investigation all of my colors are gone. My studio is still showing my groups and effect layers like it normally would, but deleted the selected colors. Most of those colors took a while to customize and get to where I liked them and would be very upsetting if I had to restart from scratch.
This topic has been closed for comments
- Razer Support
- 7650 replies
General_SubjectWhat is the model of your device? Please gather your Razer Synapse 3.0 logs by following the steps here. Have you tried repairing your Razer Synapse? If the issue persists, please send me a PM together with the device's serial number including, a video showing the behavior and the logs. Save the file via Google Drive or to any online drive account, then paste the link in your message. Let's continue from there
After updating my PC yesterday, I went into Razer Synapse to enable my custom lights that were in the studio. My lights were not coming on and upon further investigation all of my colors are gone. My studio is still showing my groups and effect layers like it normally would, but deleted the selected colors. Most of those colors took a while to customize and get to where I liked them and would be very upsetting if I had to restart from scratch.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.