Where is my THX Spatial Audio activation key? | Razer Insider
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Where is my THX Spatial Audio activation key?


I can't get a code for using the THX SPATIAL AUDIO program on my headphones, after registration I was given only 2 days of trial use, but as far as I know, either a code or a full subscription to the serial number of the product, should go to this model on website (Razer Blackshark V2)

Best answer by FiszPL

Read the manual :)

It says it’s already activated and available through Synapse software.

No need of installing external THX Spatial app. Uninstall it and use synapse.

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13 Replies

FiszPL
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  • November 8, 2023

Read the manual :)

It says it’s already activated and available through Synapse software.

No need of installing external THX Spatial app. Uninstall it and use synapse.


Synapse 3?


FiszPL
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  • November 8, 2023
smartRegaliafocus859 wrote:

Synapse 3?

Yes. Synapse 3 in Audio → Mixer tab.


FiszPL wrote:
smartRegaliafocus859 wrote:

Synapse 3?

Yes. Synapse 3 in Audio → Mixer tab.

Hello, after updating razer synapse, I lost the THX Spatial audio output device. Now only my Razer Kraken V3 PRO is in the output device. Is this how it should be?


ganjuba5
  • Insider Mini
  • 1 reply
  • May 29, 2024

Hello, after updating razer synapse, I lost the THX Spatial audio output device. Now only my Razer Kraken V3 PRO is in the output device. Is this how it should be?

 

Same Problem here!

 


FiszPL
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  • May 31, 2024
ganjuba5 wrote:

Hello, after updating razer synapse, I lost the THX Spatial audio output device. Now only my Razer Kraken V3 PRO is in the output device. Is this how it should be?

 

Same Problem here!

 

Everything is OK. They’ve changed it in some Synapse 3 version: it’s no longer 2 separate devices (Kraken V3 and THX Spatial).


  • Insider Mini
  • 1 reply
  • June 12, 2024

Please I got a razer card try to scratch it and then scratch a few number away what can I do now??

 

 

 

 


  • Insider Mini
  • 1 reply
  • January 30, 2025

Hello

Got the same issue although my Headset is Razer Blackshark V2 Pro 2023 and it happends with newly installed Synapse 4.
 

I get a Pop-Up Window that says THX Spatial Audio “15 days trial or activate” and if I click on activate it asks me for a serial number.
 

This is still a thing in 2025 , one year after the original post, please help!


FiszPL
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  • January 30, 2025
TSUNAMI4life wrote:

Hello

Got the same issue although my Headset is Razer Blackshark V2 Pro 2023 and it happends with newly installed Synapse 4.
 

I get a Pop-Up Window that says THX Spatial Audio “15 days trial or activate” and if I click on activate it asks me for a serial number.
 

This is still a thing in 2025 , one year after the original post, please help!

As above - read the manual for your headset.

You don’t need external THX Spatial, because THX is already available through Synapse.


tennytkc
  • Insider Mini
  • 1 reply
  • February 11, 2025

7.1 Surround Sound and THX Audio are 2 different App.

Do a product registration and you should be able to get the 7.1 surround sound code. 


FiszPL
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  • February 11, 2025
tennytkc wrote:

7.1 Surround Sound and THX Audio are 2 different App.

Do a product registration and you should be able to get the 7.1 surround sound code. 

He mentions Blackshark V2, so it’s not 7.1 surround compatible, he won’t receive the code.


coolPaleVioletRedbuzz575

can i use my 7.1 sorround sound code with thx audio or do i have to buy a code?


FiszPL
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  • February 18, 2025
coolPaleVioletRedbuzz575 wrote:

can i use my 7.1 sorround sound code with thx audio or do i have to buy a code?

No.

Please read: 

 


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