Where to find activation code

Hello, I've just purchased a Razer BlackShark V2 and tried to install 7.1 Surround sound, this one asks me for an activation code but I can't find a code anywhere on the box, where is it?

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Hey there! Sorry to hear about this. I can initiate a code generation request on your behalf, but first, please send me a PM with your device's serial number for verification purposes.

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