While still holding a key down the input stops with Joro | Razer Insider
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Question

While still holding a key down the input stops with Joro

  • October 15, 2025
  • 1 reply
  • 96 views
Kerbecs321

While playing a game a command will stop even though I am still holding the key down. It stops all commands until I let go and hold the key down again

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    1 Reply

    Razer.ScarletRouge

    Hey there, ​@Kerbecs321 

     

    I understand that you're having a key input issues with your Razer Joro. Could you please let me know via PM if the issue persists on a specific game/app? Please try these troubleshooting steps on this link to help resolve the issue. 

     

    If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


     

    *Thread locked to curb conversation to PM. 

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