White spots on screen | Razer Insider

White spots on screen

  • 25 March 2019
  • 4 replies
  • 4 views
V
Hey guys, so I got my RAZER Blade Stealth late 2018 (Intel Core i7-8550U) on July 2018 and I found this defect on my laptop a few weeks ago. What I saw was that there were bright spots on the screen and they were symmetrical on either side. I wanted to know whether this was an actual defect or just a software bug so I applied a small amount of pressure on the back where the logo exists and I saw 2 more of these bright marks (one on each side) which kind of looked like an eight with a part of it missing. This confirmed that it is in fact a hardware issue and my laptop still has its warranty so I want to know whether it will be fixed for free or I'll have to pay for the screen replacement. This also looks very similar to what has happened in this https://www.reddit.com/r/razer/comments/8lxlzs/blade_stealth_late_2016_bright_spots_on/ except that what this person experienced was a bit worse than mine.
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4 Replies

R
Hi there, @Visvesh123! Can you post a video and a picture of the said issue on your Razer Blade Stealth? Also, did you try to connect an external monitor to isolate the issue?
V
It says that the files are too large though.
V
And I did hook it up to an external monitor.
R
I see. You can try to upload the video on Youtube or to your cloud-based storage account. Just provide us the link and we'll check it. Can you send us the serial number of your Razer Blade Stealth through PM? Also, don't forget to include the link to this thread.
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