Hi everyone, i have a problem with my Razer Naga Pro: It doesn’t reconnect over Bluetooth after my PC or the mouse goes to sleep. The only way I can get it working again is to:
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Switch to 2.4GHz mode
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Remove the Naga Pro from Bluetooth settings
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repair it by holding the two DPI buttons and the middle mouse button
It’s annoying to have to do this every single time. I would just use the 2.4GHz dongle instead, but i dont wnat that i want to use bluetooth. I tried searching the forums, but nothing helped so far. I see people have reported this before, but there are no updates, no fixes, and no official response from Razer. On top of that, I been trying to contact Razer support, but it is IMPOSSIBLE. There’s no email, no working support form, no live chat . nothing I can find. So: Is there any actual fix for the Bluetooth reconnect problem? How can I get in touch with Razer support directly?
This mouse cost a lot tbh, and it’s ridiculous to have these kinds of basic problems with no support response.