Why can't I register my product? | Razer Insider
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Question

Why can't I register my product?

  • December 30, 2025
  • 1 reply
  • 23 views

I put in the serial number and it says “Unfortunately, this product is not eligible for registration.” with that hyperlink to the warranty policy.

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1 Reply

Razer.Aero
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  • Razer Support
  • December 31, 2025

Hi KreigB,

What is your device model? Please PM me with the product serial number so I can assist you accordingly. I look forward to your message. All the best!

*Thread locked to curb the conversation to PMs.