Why did my Razer Blade freeze on startup? | Razer Insider
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Why did my Razer Blade freeze on startup?


firstLemonLimecoast779

TL;DR

Laptop froze without explanation; fixed it, but asking to help me understand what caused it.


As the title says, this NYE has been pretty tense for me as my very expensive Razer Blade, 1 year old, suddenly froze completely.

No mouse movement, no audio, no nothing.

Restarting the laptop didn’t fix it at all: windows would boot completely, then about a minute in everything would froze just like the first time regardless of what I did in that minute or so. I tried opening up the task manager to check if something was soaking up memory but nothing relevant appeared, normal processes with only about 37% of ram occupied, which for the first minutes of startup seems fine to my untrained eye.

I tried booting up in safe mode and no freeze.

I tried “fixing startup errors” (or something of the sort) from the boot option menu following some threads I found online, but the procedure failed every time without further details.

I eventually ended up reinstalling Windows from storage without deleting my data, which still cost me all of my installed apps, which (for the moment) appears to have fixed the issue.

Now, I’m a game developer and rely on my laptop for heavy duty work. I am a long time Mac user, but wanting a windows-native laptop I purchased a very high-end pc expecting the machine to give me the reliability I paid for. 

Looking online for answers I found many threads with similar issues, but very little answers.

I am pretty tech-savvy but got very limited experience with Windows OS: can someone knowledgeable help me - and anyone else that might find themselves in the same situation - identify what caused this issue and ideally make sure it never happens again?

Thank you for your patience and support :)

P.

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