Why does Razer do not test games when diagnosing a laptop ? | Razer Insider
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Hi There !

My Razer 15 2022 advanced model (RZ09-0421)  got a bit of a heating problem. 

I explained the situation and they wanted me to send it in. So I send it in.

They test it with AIDA64, Primark etc. didn’t find any problems.

After that I told them to run some games, because there it would heat up !

They said : 

Hmmmmmm……………

If I remember right Razer is advertising itself like this :

 

I think Razer win it their way , but not US  Razer Gamers !

 

Game load varies depends on the game (game engine), location in game etc.

That’s why they use “specialized tools”. For eg. with furmark you stress test both GPU + CPU.

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