I created this account first but mistakenly set up the wrong currency and searched if I could change it, but the site said that i couldn’t and asked me to make a new Razer account, so I did, now I that new account is temporarily locked as I was doing my 2-step Aunthentication as I was making a purchase which sucks cause I just bought the gold coins, now I couldnt use it cause its locked. Help me please.
Question
Why is my acoount temorary Locked?
This topic has been closed for replies.
- Razer Support
Hi technoNewCarAMETHYST863,
Upon checking, your Razer account is still active. If you’re referring to your Razer Gold Wallet, unfortunately, I have limited access to this part of your system. I suggest, you submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Please PM me with your ticket number after submitting it so I can call their attention to your case. All the best!
*Thread locked to curb the conversation to PMs.
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