Hey, so I got a deathadder essential for Christmas haven't used it till the pass 3 weeks and it's not working anymore like it js will stop moving but I can still click and scroll but won't move.
What can I do?
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- Razer Support
- 1607 replies
Hi there,
Does it make any difference when the Razer Synapse software is temporarily disabled? You can also reinstall its drivers by following the steps below:
- Search “Device Manager” from the Windows search bar.
- Click on “Mice and other pointing devices”.
- Right-click on your Razer mouse > “Uninstall device”.
- Click on “Human Interface Devices”.
- Right-click on your Razer mouse > “Uninstall device”.
- Restart your computer.
- The drivers will automatically reinstall after your computer restarts.
If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
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