Why is the AI telling me my controller will not be accepted for warranty? | Razer Insider
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Question

Why is the AI telling me my controller will not be accepted for warranty?

  • September 12, 2026
  • 0 replies
  • 4 views

CliffordKK

It's been 6 months since I bought the controller brand new from retailer. Bought the wolverine v2 pro for ps5 and was told it was the ps5 version. 

Toggle broke in the first month but I finally got around to do the the warranty. When I bought it it said a year warranty.

The support chat bot is telling me there was no warranty.

Can anybody help me figure this out?