why isnt my mouse detected by synapse 4 | Razer Insider
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Question

why isnt my mouse detected by synapse 4

  • February 17, 2026
  • 3 replies
  • 55 views
P

my mouse model = razor deathadder essential RZ01-03850
i dont know if its supported or its fake

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    3 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • February 17, 2026

    Probably fake. But post a photo of the bottom of your mouse (conntected to PC).

    Razer.ScarletRouge

    Hey there, ​@player2568 

    I understand your concern about your Razer DeathAdder Essential not being detected by Synapse 4. Please send me a PM with your device’s serial number, so I can check its details and confirm whether your mouse is a legitimate Razer product.
     

    Regarding with your device not being by Razer Synapse 4, please try these troubleshooting steps on this link to help resolve the issue. Please let me know how it goes so we can proceed further. Thank you!



    *Thread locked to curb conversation to PM. 

    P
    • player2568
    • Author
    • Insider Mini
    • February 21, 2026

    dont worry i already found out it was a fake i got the original one thanks

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