WiFi Adapter connecting and disconnecting minutes at a time | Razer Insider
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WiFi Adapter connecting and disconnecting minutes at a time

  • November 29, 2024
  • 1 reply
  • 29 views

summersterp

Hello, I have an 8 month old Razer Blade 16 (2024) running Windows 11 Home 23H2 with an intel i9-14900HX and 64 gig of ram.

Since purchasing I have had zero networking issues until now.

Suddenly my wifi adapter cannot maintain the connection to the internet. The router is working fine and all other devices can maintain the connection. (but I did try unplugging it for 15 minutes first to make sure)

The adapter seems to be working, and device manager shows it is working under status; and it can see available networks. But for some reason after only a few minutes it loses the connection to the router and if I manually try to reconnect it doesn't with a "can't connect to this network" message. So I’m getting a few minutes on and a few minutes off, back and forth. 

I tried forgetting the network and setting it up again to no avail.

If I run the network troubleshooter and restart the adapter, it will connect to the internet, then after a few minutes disconnect. I also tried turning off the ability for windows to turn off the adapter when saving power. Not that that matters since I remain mostly plugged in. 

And if I reboot the computer, the same thing happens.

I tried replacing the device driver with the one from the manufacturer, but it changed nothing. I also noted that I had recently updated synapse, so I deleted all razor software. Ran deep scan for viruses, ran a hard drive scan for errors, nothing found. 

When it does connect, it is a working connection and I am able to download from the internet, open web pages, etc.

One more thing that was odd, was that a few times, when it was connected, the symbol in the Task Manager was not the WiFi symbol but the wired ethernet connected symbol. 

Any help anyone might offer, I would be truly grateful. I have had nothing but problems with this computer, so I’m very frustrated. 

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