Wifi device error code 10:is this a problem of the system or the laptop | Razer Insider
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Wifi device error code 10:is this a problem of the system or the laptop

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Opening this thread from Japan. Sorry if my sentence is hard to understand. I'm having a trouble with wifi device[Intel Wifi 6 AX200], which was installed to my laptop Razer Blade Pro 17 from the time when I bought it at Amazon 2 months ago. It suddenly gave me the error code 10(this device cannot start) few days ago when I started the computer. I had no problem using the laptop and connecting to my house wifi until now. I tried to fix by... -uninstalling the Intel Wifi 6 AX200 -reinstalling it using the Installer downloaded from the Intel Formal Website -rebooted the computer -uninstall any application that could be jamming the system -Try to activate manually hoping something would happen(of course, it failed) -Checked the BIOS -reset the laptop(deleting every data) Still, nothing was fixed. The intel wifi kept giving me the error code 10. I started to think that this problem have nothing to do with the system or Wifi divice, but have something to do with this laptop itself. But I don't have enough knowledge to decide if this estimate is true. I want some advice if anyone knows how to fix this problem (by the way, I'm using LAN cable to connect to internet)
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6 Replies

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  • Sizeex
  • 2 replies
  • September 16, 2020
Same problem here, did you find any solutions?
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1 person likes this
  • P
    PaleBrownheattech293
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  • Cenfetony
  • 4 replies
  • September 16, 2020
I literally was on my wifi one second and then all of a sudden it died out. Thought I was outside of the wireless network but was in range and still not able to see any networks. I also tried reinstalling Wifi 6 and doing a Network Diagnostic with a reset. Still no avail. In device manager it is showing that the hardware isn't even turning on. If anyone finds any solution please share! Really bummed about this as I have only had the laptop for about four months now. Edit- I am also connected via Ethernet currently.
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  • Sizeex
  • 2 replies
  • September 17, 2020
Today I solved this problem. Seaching for drivers for my razer device was the solution. For my razer blade 15 base model from 2020, there was one available driver, BIOS Firm updater. I installed the new driver and I could connect to wifi again. I hope this helps you out.
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  • Cenfetony
  • 4 replies
  • September 17, 2020
Sizeex
Today I solved this problem. Seaching for drivers for my razer device was the solution. For my razer blade 15 base model from 2020, there was one available driver, BIOS Firm updater. I installed the new driver and I could connect to wifi again. I hope this helps you out.
can you provide a link by chance?
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  • Cenfetony
  • 4 replies
  • September 17, 2020
MY GUY! I got it, thank you so much, you're a hero
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1 person likes this
  • S
    Sizeex
C
  • Cenfetony
  • 4 replies
  • September 17, 2020
Cenfetony
MY GUY! I got it, thank you so much, you're a hero
http://drivers.razersupport.com/index.php?_m=downloads&_a=view&parentcategoryid=350&nav=0 here is the link btw for anyone who may need it.
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