Wifi stopped working on Razerblade 15 | Razer Insider
Skip to main content
Question

Wifi stopped working on Razerblade 15


I am copying this from another user because I am having the exact same problem and I am at the same state after trying a good bunch of things >> I am unable to activate WiFi on my Razer Blade 15 Advanced 2019 (Intel Wi-Fi 6 AX200 160MHz). Whenever I try to enable via the Windows control panel, the switch toggles to "on", sits there thinking for a while and then turns "off". When running the network troubleshooter on that adapter, it says that the Wifi switch is turned off. However, as far as I can tell, there is no physical WiFi switch, and no function key switch to disable WiFi. This used to work just fine, and this problem came up recently.

I have disabled and re-enabled the wireless device. I have uninstalled the device and reinstalled it. I have updated to the latest wireless driver from Intel. None of these have resolved the problem. Has anyone else seen this, or are there any suggestions to fix it?

Did this topic help you find an answer to your question?

3 Replies

  • Author
  • Insider Mini
  • 1 reply
  • June 28, 2023

NVM - I have resolved it with new BIOS update


  • Insider Mini
  • 1 reply
  • July 31, 2023

Similar issue

The wi-fi is not working properly

Occasionally, then more frequently, the wi-fi icon in the system tray would be greyed out. So I would go into the windows device manager and see that under network Adaptors the Intel wi-fi adaptor had an X so I removed and rebooted.  This would fix fix the issue - until next time.

eventually this would not longer work. So I took the laptop back to where I purchased it and the technician removed the back and reseated the wi-fi module.

It now works again - however at vastly reduced capacity.

On my office wi-fi I'm getting 6mps down and 17 mps up whereas on another older laptop I'm getting 108/37 on the same network (which is what i expect) 

I've tried on a number of other wi-fi connections and get similar results.


Razer.Zionzedd

Hi @eventpix,

 

Have you tried updating the Wi-fi driver or the BIOS/firmware of your laptop? If that didn’t help, can you PM me the serial number so I can verify its model and check my resources for other steps to help you address the wi-fi connection problem. Thanks!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings