windows 11 24h2 update broke my keyboard | Razer Insider
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Question

windows 11 24h2 update broke my keyboard

  • September 14, 2025
  • 0 replies
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yesterday i logged onto my PC like i do most Saturdays pulled up some games played for a bit then after about an hour it was time for me to get ready for work. i go to shutdown and notice that there was a forced windows update. so i updated and shut down. now my keyboard is responding very badly fake key presses, sticky keys is not being triggered despite the keys being triggered every few milliseconds to seconds. the keys i have identified as being affected include the print screen key, the left and right arrow keys, the delete key, the enter key, possibly more. the keyboard is entirely unusable. i have an older keyboard that also is a razer that is also mildly affected though not to an unusable degree. is anyone else having an issue with this? when the issue was specific to the left arrow key i updated from synapse 3 to synapse 4 and that is about when all hell broke loose and in essense has bricked my keyboard. 

the keyboard in question is a blackwidow v3 quartz.

i have not spilled any liquids on it, dropped it or in any other way had any accidents with it. it lives on my keyboard tray with minimal movement.

any support would be appreciated…