Windows freezing on volume change | Razer Insider
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Windows freezing on volume change

  • 21 December 2019
  • 1 reply
  • 16 views

Hi @ All



I have some problems with my Synapse and i cant figure out what happens with my Windows 10 when i change volume.

First of, i need 2xSynapse installed... and yea thats something that maybe is the main problem.

Synapse 2 for my old Kraken headset and Synapse 3 for my Black Widow Chroma and Mamba Elite Chroma.

My problem currently is a slow down to a under 1 Fps (until freeze) of windows for a couple of seconds when i change the volume.

The crazy part is that the mouse cursor works fine, only windows freeze. In Games i dont have any problems at all on volume change.

Only thing i see in the task manager is a 15% CPU useage on the Synapse 2 and 15% on Desktop Window Manager. After some seconds of freeze it runs normal again and the CPU useage goes down to 1-2 %

Reinstall didnt do anything and yea Synapse 2 is the problem because if i close it, everything works fine.

And no i cant just use Synapse 2 for my Keyboard and Mouse because it doesnt detect them.

Why did Razer not include thier own headsets in the new Razer Software?

Does someone had this problem? Exist a workaround?
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1 Reply

I have this exact same problem and I have the same situation where I have to use Synapse 2 and 3. 2 for my Headset and Mouse and 3 for my Keyboard and Mousepad. I have no solution, I know its Synapse 2 because if you close synapse 2(making my mouse settings not work so not a viable option) I can change volume with no issues.