Windows volume control not working when 7.1 surround sound in use | Razer Insider
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Windows volume control not working when 7.1 surround sound in use

L
I've encountered this problem after the new windows update which is version 2004. I can't control the volume using the volume keys, I have to reinstall for it to work but then when I boot up my laptop again the same thing happens. Ples welp
FiszPL
coastventureVerdigris957
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3 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • August 19, 2020
The app may be taking control of the global shortcuts. Are you using a keyboard to adjust the volume? If so, please indicate the model. For now, I highly recommend performing a clean installation of all Razer related apps by following this guide.
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    lilbeep
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  • lilbeep
  • Author
  • 1 reply
  • August 20, 2020
Razer.Caziel
The app may be taking control of the global shortcuts. Are you using a keyboard to adjust the volume? If so, please indicate the model. For now, I highly recommend performing a clean installation of all Razer related apps by following this guide.
Thank you for responding but I found a fix, I just had to update my sound drivers. Thank you tho
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • August 22, 2020
lilbeep
Thank you for responding but I found a fix, I just had to update my sound drivers. Thank you tho
I'll be locking this as resolved then. Thanks for updating the thread, see you around!
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