Windows volume control not working when 7.1 surround sound in use | Razer Insider
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Windows volume control not working when 7.1 surround sound in use

  • August 18, 2020
  • 3 replies
  • 86 views

I've encountered this problem after the new windows update which is version 2004. I can't control the volume using the volume keys, I have to reinstall for it to work but then when I boot up my laptop again the same thing happens. Ples welp
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3 Replies

Razer.Caziel
  • I am the Lightbringer
  • August 19, 2020
The app may be taking control of the global shortcuts. Are you using a keyboard to adjust the volume? If so, please indicate the model. For now, I highly recommend performing a clean installation of all Razer related apps by following this guide.

  • Author
  • August 20, 2020
Razer.Caziel
The app may be taking control of the global shortcuts. Are you using a keyboard to adjust the volume? If so, please indicate the model. For now, I highly recommend performing a clean installation of all Razer related apps by following this guide.
Thank you for responding but I found a fix, I just had to update my sound drivers. Thank you tho

Razer.Caziel
  • I am the Lightbringer
  • August 22, 2020
lilbeep
Thank you for responding but I found a fix, I just had to update my sound drivers. Thank you tho
I'll be locking this as resolved then. Thanks for updating the thread, see you around!