Wolverine Ultimate controller not working. | Razer Insider
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Wolverine Ultimate controller not working.

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I just got my new controller today, I tried put the cable on, read all the manuals, installed the synapse but the controller was not working. Eventually I went to my sister's computer and what I noticed is contrary to when I plugged it to my computer, it immediately turned the lights on the controller on which was not happening on my computer. I don't know what to do, please help!.
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5 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 29, 2019
Does your PC at the very least detect a new device is plugged in? If so, can you put up a screenshot of how the controller appears in the Device Manager? For now, make sure you have all the latest Windows updates installed.
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Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 30, 2019
awesomeflowDarkLiver968
This is the problem. For some reason, your computer is not automatically installing a driver for the controller. Do you get the same results after switching ports and have you already ran Windows Update?
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I ran windows update and tried all ports.
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • April 2, 2019
awesomeflowDarkLiver968
I ran windows update and tried all ports.
Thanks for the update. Please send me a PM with the serial number of your Wolverine Ultimate so I can look into other possible fixes.
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    awesomeflowDarkLiver968
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