When I am on games using both of my wolverine v3 pros (not at the same time, just noting that both of the 2 have the exact same issue, they will become unresponsive and disconnect from synapse. Razer support keeps trying to replace the device despite me testing across 2 copies and them working fine until the synapse 4 update… when it happens im unable to reconnect immediately. controllers seem to just turn off as the logo LED doesnt turn on until I reseat the USB like 10 times and even then it wont show up in synapse again most of the time.
Question
Wolverine v3 pro connection issue synapse 4
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- Razer Support
Hey there,
I understand you're encountering frustrating issues with your Wolverine V3 Pro controllers becoming unresponsive and disconnecting from Synapse, especially after the Synapse 4 update. No worries, let me help you sort this out.
Could you please send me a PM along with your case number? I'd like to take a look at your case and review what has transpired and determine the best way to assist you in resolving this.
Looking forward to your message, thank you!
*Thread locked to curb conversation to PM.
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