Ever since the latest firmware update, my controller has struggled to stay charging, especially when my console is turned off.
I will plug my controller in to charge overnight and it has been fine until the latest update that happened this week. Now when I plug in the controller when the console is on, the Xbox app will recognise that it is charging. I will then turn off the console and come back a few hours later and it will say “low battery”. My Xbox is on “always active” sleep mode, so the console is not turning off at any point. I can confirm this because my external HDD has a power light that will go off when the USB ports are powered down and the light remains on when the console is off. I have even plugged the controller into the external HDD USB port out of curiosity but there's no change.
I’m not sure if it is that the controller won’t remain charging or if the battery indicator in the app is incorrect but either way something seems wrong. Anybody have any suggestions? It’s been 2 days now and its still low battery and that's just not right.
