Hi there,
obviously there are mayor issues with the firmware updater tool. Controller is working on xbox but without button mapping it`s kinda useless.
Controller light is off while connected to PC but its detected and states that firmware update is necessary. As soon as i click update the tool crashes.
Why isnt there a proper way to contact support? Why do we have to go via a forum to get support? and why is this issue still not fixed after i read several topics in the forum which is basically from user who put the effort in ,to sign up and try to get there problem fixed instead of just returning it?? And WHY do you need to run a tool on PC for an XBOX controller instead just updating it via XBOX App???
Sorry this is pretty bad… As I’m pretty sure I won’t be getting the issue sorted with a couple of hours - and the fact of the annoying situation itself - I will be returning the controller.
Thanks…
Chris