wrong money transfer | Razer Insider
Skip to main content

wrong money transfer

  • May 19, 2026
  • 1 reply
  • 13 views

Hello Razer Support,

 

I tried to purchase Blessing of the Welkin Moon for Genshin Impact using UPI.

 

During payment, I first scanned the QR and paid ₹499 successfully. But after payment I noticed the mobile number was incorrect, so I changed it and a new QR/payment request appeared.

 

Now the payment has been deducted from my account, but I did not receive the Welkin Moon or Genesis Crystals in-game.

 

Please help me verify the transaction and either deliver the purchase or refund the amount.

 

Transaction ID: T2605190042482489486780

UTR Number: 607659385287

UID: 1810614112

Server: Asia

 

Thank you.

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • May 19, 2026

Hello ​@NXUs_VORTEX,

I responded to your other post. Let’s continue there to avoid confusion.

 

 

*Thread locked to curb conversation to PM.