Hey i bought the Razer Blackshark v2 pro (2023) but the product inside doesn’t have the EQ/SmartSwitch button.
on the box it has the following information:
EAN: 8887910060117
P/N: RZ04-04530100-R3M1
Question
wrong product inside
This topic has been closed for replies.
- Razer Support
Hey
Let me check on your headset. Can you send me a PM with the serial number on the headset so I can verify the model in our system? Where and when was it purchased?
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