I want to express my deep frustration with the Kraken headset. I’ve always been a big fan of this model and truly appreciate its acoustic performance, microphone quality, and excellent noise suppression. However, once again, the stem has broken after just about a year of use. This is the third time I’ve experienced this issue, and it honestly makes me really sad considering the great experience I’ve had with this product over the past few years. My intention is simply to share this feedback with you, and hopefully, I’ll be able to consider buying from your company again in the future.