"Your code is already used" (But with my account that is deleted, so i can´t use it) | Razer Insider

"Your code is already used" (But with my account that is deleted, so i can´t use it)

  • 22 January 2021
  • 3 replies
  • 24 views

Hi, i have a problem. I just bought my Kraken X Lite headset and it came with a key code for the 7.1 Sorround System. I delete my account to create another, and when i put the code in this new account it says that the code is already used, but it is used on my deleted account, and i want to know if i can have my code and how to communicate with someones on Razers support to have an answer. Thanks

Im peruvian, so i dont speak english, sorry for my english.

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3 Replies

Userlevel 7
There's not much that we can do. Activation codes are a one-time use type of thing, and they are non-transferrable. Even if the Razer ID you previously linked the code to is deleted, the code will still be tagged as used. There's no way around it.
There is it a way to buy a ew licence code or something like that?
Userlevel 7
alvarobm09
There is it a way to buy a ew licence code or something like that?

Yes, you can purchase one from here.