your support is a joke | Razer Insider
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I opened this - /brand-new-mamba-wireless-not-charging.63067/#post-638813

sent the private message like you asked, no one got back to me.

I opened a support ticket instead, and no one solve the issue and the ticket was closed and I got a survey about "how was my support", and as appropriate to your support level so far - the survey link is even broken!!

the issue is still open for a brand new device and no one in Razer is helping.

you should be a shame!

This is not how you support your customers.
is someone from Razer actually going to try and help?

Or is that how you ignore issues with brand new products?
hello?? is anyone going to help? or just lock the posts like before with no support nor help in the DM.