I recently bought a Razer Naga Hyperspeed, having several issues wit Synapse, contacted support several times and Ive heard NOTHING back, its been more than 3 weeks ! Why have “Customer Support” if you just ignore the customers ! I should have listened to people when they told me “anything but Razer” !
Hey there,
Thank you for sharing your experience here. I truly appreciate the time and effort you’ve already invested in trying to resolve the issue with your Razer Naga Hyperspeed, as well as the patience you’ve shown while waiting for updates. Your feedback is important, and I want to ensure your concern receives the attention it deserves.
To help me look into what has happened with your previous support interactions, could you please provide your case number via PM? Once I have that information, I can review the details and assist you further.
*Thread locked to curb conversation to PM.
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